PenMount Long Term Technica Support
PenMount Industrial-Grade Touch Controllers Provide Long-Term Technical Support
31 Aug, 2021PenMount touch controllers have specialized in industrial control systems and medical fields for the past 30 years. While providing extended hardware and software technical support for our customers, PenMount also consistently incorporates innovational features to our products and designs. We would also like to bring your attention to the long-term technical support for PenMount customers. Most hardware and software vendors have limited support periods, e.g., Microsoft has stopped supporting Windows XP since 2014, and Linux systems such as Ubuntu only provide support for up to 5 years. Choosing PenMount, you get quality products along with compatible yet extended technical services!
Supports Microsoft Windows OS
The PenMount website provides drivers for various operating systems. PenMount Windows Universal Driver can support almost all series of Windows operating systems, including the latest Microsoft Windows 10 and older OS such as Windows 2000, XP, and Windows Embedded Standard 2009/7.
PenMount Projected Capacitive (PCAP) touch controller parameter adjustment tool, the renowned PCIUtility, is compatible with Windows 10 and Windows XP. Regardless of the operating system, customers can easily adjust the parameters and perform tests on the original machine, which significantly enhances our customers' efficiency in the industrial field.
Support Real-Time Operating System
For projects of real-time operating systems, PenMount can provide diversified support paradigms. Recently we there are many customer projects that use open-source operating systems (such as FreeRTOS). Due to the high customization of such operating systems, PenMount can provide sample driver source code and development documents for customers to modify.
For other commercially licensed real-time operating systems, such as MQX, QNX, and VxWorks, PenMount can facilitate the project design or provides complete protocol documents for customers to develop their software. Currently, many customers still utilize the old version of Windows Embedded Compact 7, Windows CE 5/6. If you need to update the driver, you can download our driver package for Platform Builder or update the system with CAB installation files.
The PenMount research team continues to incorporate novel technologies to provide quality total solutions. Our core value is to shorten your product development cycle and offer a practical operation interface to streamline your product launch processes. Feel free to download all of PenMount's standard product data and drivers from our website at: www.amtouch.com.tw or www.penmount.com. If you have any suggestions or comments please don’t hesitate to contact us at penmount_service@amtouch.com.tw or amt1@amtouch.com.tw. We look forward to hearing from you!
