What should I do if the Sigma touch display has electrical function abnormalities within the product warranty? - FAQs | Manufacturer of Resistive | PCAP Touch Screen | PenMount Touch Screen Controller - AMT

For electrical malfunctions within the warranty period, AMT will clarify responsibility according to the RMA process. Please contact us. Certified resistive, projected capacitive (PCAP) touch screens and PenMount touch screen controllers meeting international standards, ISO, UL E331240-A1-UL, REACH, and RoHS. All touch screen products are supplied with flexible production quantity and long term support.

amt1@amtouch.com.tw

๊ณ ๊ฐ๋ฌธ์˜

What should I do if the Sigma touch display has electrical function abnormalities within the product warranty?

AMT์‚ฐ์—…, ์˜๋ฃŒ ๋ฐ ์šด์†ก ์‹œ์žฅ์„ ์œ„ํ•œ ํ„ฐ์น˜์Šคํฌ๋ฆฐ ์†”๋ฃจ์…˜, ํ„ฐ์น˜ ๋””์Šคํ”Œ๋ ˆ์ด, ๊ด‘ํ•™ ์ ‘ํ•ฉ, ์ „์ž์ข…์ด ๋””์Šคํ”Œ๋ ˆ์ด ์†”๋ฃจ์…˜ ๋ฐ ์˜คํ”ˆ ํ”„๋ ˆ์ž„ ๋ชจ๋‹ˆํ„ฐ๋ฅผ ์ œ๊ณตํ•˜์—ฌ ํŽธ๋ฆฌํ•œ ์›์Šคํ†ฑ ์„œ๋น„์Šค๋ฅผ ๊ตฌํ˜„ํ•ฉ๋‹ˆ๋‹ค.

What should I do if the Sigma touch display has electrical function abnormalities within the product warranty?

๋ณด์ฆ ๊ธฐ๊ฐ„ ๋‚ด ์ „๊ธฐ์  ๊ณ ์žฅ ๋ฐœ์ƒ ์‹œ,AMTRMA ์ ˆ์ฐจ์— ๋”ฐ๋ผ ์ฑ…์ž„ ์†Œ์žฌ๋ฅผ ๋ช…ํ™•ํžˆ ํ•˜๊ฒ ์Šต๋‹ˆ๋‹ค. ๋ฌธ์˜ ์‚ฌํ•ญ์€ ์ €ํฌ์—๊ฒŒ ์—ฐ๋ฝ ์ฃผ์‹ญ์‹œ์˜ค.

์ €ํ•ญ๋ง‰ ๋ฐฉ์‹ | PCAP ํ„ฐ์น˜์Šคํฌ๋ฆฐ | ํŽœ ๋งˆ์šดํŠธ ํ„ฐ์น˜์Šคํฌ๋ฆฐ ์ปจํŠธ๋กค๋Ÿฌ ์ œ์กฐ -AMT

Apex Material Technology Corporation(AMT๋Œ€๋งŒ์— ์œ„์น˜ํ•œ ์ด ํšŒ์‚ฌ๋Š” 1998๋…„๋ถ€ํ„ฐ ์ €ํ•ญ๋ง‰ ๋ฐฉ์‹ ๋ฐ PCAP(ํˆฌ๊ณผํ˜• ์ •์ „์‹) ํ„ฐ์น˜์Šคํฌ๋ฆฐ๊ณผ ํŽœ ๋งˆ์šดํŠธ ํ„ฐ์น˜์Šคํฌ๋ฆฐ ์ปจํŠธ๋กค๋Ÿฌ๋ฅผ ์ œ์กฐํ•ด ์™”์Šต๋‹ˆ๋‹ค. ์ฃผ์š” ์ œํ’ˆ์œผ๋กœ๋Š” ์˜คํ”ˆ ํ”„๋ ˆ์ž„ ํ„ฐ์น˜์Šคํฌ๋ฆฐ ๋ชจ๋‹ˆํ„ฐ, ๊ด‘ํ•™ ์ ‘ํ•ฉ ์„œ๋น„์Šค, ํ„ฐ์น˜์Šคํฌ๋ฆฐ ๋””์Šคํ”Œ๋ ˆ์ด ์†”๋ฃจ์…˜, PCAP ํ„ฐ์น˜์Šคํฌ๋ฆฐ ๋ฐ ์ €ํ•ญ๋ง‰ ๋ฐฉ์‹ ํ„ฐ์น˜์Šคํฌ๋ฆฐ ๋“ฑ์ด ์žˆ์Šต๋‹ˆ๋‹ค. ํ„ฐ์น˜์Šคํฌ๋ฆฐ ์ œํ’ˆ ๋ฐ ์†”๋ฃจ์…˜์€ ํŠนํžˆ ์‚ฐ์—…, ์˜๋ฃŒ, ์˜ฅ์™ธ, ๊ณต๊ณต ์ƒ์—… ๋ฐ ์šด์†ก ๋ถ„์•ผ์— ์ ์šฉ๋ฉ๋‹ˆ๋‹ค.

ISO, UL, REACH ๋ฐ RoHS ์ธ์ฆ์„ ๋ฐ›์€ ์ €ํ•ญ๋ง‰ ๋ฐฉ์‹ PCAP(ํˆฌ์˜์‹ ์ •์ „์‹) ํ„ฐ์น˜์Šคํฌ๋ฆฐ๊ณผ PenMount ํ„ฐ์น˜์Šคํฌ๋ฆฐ ์ปจํŠธ๋กค๋Ÿฌ๋Š” ๊ตญ์ œ ํ‘œ์ค€์„ ์ถฉ์กฑํ•ฉ๋‹ˆ๋‹ค. ๋ชจ๋“  ํ„ฐ์น˜์Šคํฌ๋ฆฐ ์ œํ’ˆ์€ ์œ ์—ฐํ•œ ์ƒ์‚ฐ ์ˆ˜๋Ÿ‰๊ณผ ์žฅ๊ธฐ์ ์ธ ์ง€์›์„ ์ œ๊ณตํ•ฉ๋‹ˆ๋‹ค.

AMT๋‹น์‚ฌ๋Š” ์ฒจ๋‹จ ๊ธฐ์ˆ ๊ณผ 20๋…„์˜ ๊ฒฝํ—˜์„ ๋ฐ”ํƒ•์œผ๋กœ ๊ณ ํ’ˆ์งˆ์˜ ์ €ํ•ญ๋ง‰ ๋ฐฉ์‹ ๋ฐ ์ •์ „์‹(PCAP) ํ„ฐ์น˜์Šคํฌ๋ฆฐ๊ณผ ํŽœ ๋งˆ์šดํŠธ ํ„ฐ์น˜์Šคํฌ๋ฆฐ ์ปจํŠธ๋กค๋Ÿฌ๋ฅผ ๊ณ ๊ฐ์—๊ฒŒ ์ œ๊ณตํ•ด ์™”์Šต๋‹ˆ๋‹ค.AMT๋ชจ๋“  ๊ณ ๊ฐ์˜ ์š”๊ตฌ ์‚ฌํ•ญ์ด ์ถฉ์กฑ๋˜๋„๋ก ๋ณด์žฅํ•ฉ๋‹ˆ๋‹ค.

์‚ฌ๋ช… ๋ฐ ๋น„์ „
์‚ฌ๋ช… ๋ฐ ๋น„์ „

AMTํ’ˆ์งˆ์— ์ „๋…ํ•ฉ๋‹ˆ๋‹ค.AMT์ด ํšŒ์‚ฌ์˜ ๊ณ ์œ ํ•œ ๊ฐ€์น˜๋Š” ๊ณ ๊ฐ์˜ ๋‹ค์–‘ํ•œ ์š”๊ตฌ๋ฅผ ์ถฉ์กฑํ•  ์ˆ˜ ์žˆ๋Š” ๋Šฅ๋ ฅ์— ์žˆ์Šต๋‹ˆ๋‹ค.

ํ™˜๊ฒฝ ๋ฐ ์—๋„ˆ์ง€ ์ •์ฑ…
ํ™˜๊ฒฝ ๋ฐ ์—๋„ˆ์ง€ ์ •์ฑ…

AMTํ™˜๊ฒฝ ๋ณด์ „๊ณผ ๋…น์ƒ‰ ์—๋„ˆ์ง€์˜ ์ง€์†์— ์ „๋…ํ•˜๊ณ  ์žˆ์Šต๋‹ˆ๋‹ค.

ํ’ˆ์งˆ ์ธ์ฆ
ํ’ˆ์งˆ ์ธ์ฆ

AMTISO 9001:2015, ISO 13485:2016, ISO 14001:2015, ISO 45001:2018, UL, REACH ๋ฐ RoHS ์ธ์ฆ์„ ํš๋“ํ–ˆ์Šต๋‹ˆ๋‹ค.